Returns & Exchanges

At So Good BB, we want you to feel confident in your beauty routine, which is why we offer a 30-day return window for most unopened and unused products. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your beauty needs.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number and the specific beauty items you wish to return.

• 2.
  Pack With Care

  Securely place the unused items in their original packaging to prevent damage during transit, ensuring all seals remain intact for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a credit to your original payment method within 5 to 7 business days.